CFSL Bulletin The latest Consumer Financial Services Litigation news, developments, and legal thinking

Category Archives: Fair Debt Collection Practices Act

Party Crashers: CFPB Files Amicus Briefs in Private Lawsuits, Seeks Referrals

Posted in Consumer Financial Protection Bureau; Fair Debt Collection Practices Act; Truth in Lending Act

Since late 2011, the Consumer Financial Protection Bureau has been quietly filing amicus curiae (or friend-of-the-court) briefs in some federal appellate cases brought by private litigants. The Bureau is now publicizing its amicus program–and it is actively seeking additional case referrals.  According to the Bureau, “strong candidates” include cases which have been, or imminently will be, filed with a federal appellate court or a state supreme court and which address important issues under the federal consumer financial protection statutes and regulations enforced by the Bureau.

To date, the Bureau has filed amicus briefs in six appellate cases. Not surprisingly, in each case the Bureau advocated for the consumer’s position, in essence becoming a potent and authoritative ally of the consumer plaintiff’s attorney. In several cases, the Bureau sought to reverse an emerging consensus of federal appeals courts.Continue reading this entry

Ninth Circuit Narrows FDCPA Restrictions on Collection Letters

Posted in Fair Debt Collection Practices Act; State Consumer Protection Laws

In Riggs v. Prober & Raphael, 2012 U.S. App. LEXIS 11631 (9th Cir. Cal. June 8, 2012), the Ninth Circuit clarified the scope of its restrictions on validation notices under the Fair Debt Collection Practices Act (“FDCPA”) and consequently under California’s Rosenthal Fair Debt Collection Practices Act (“Rosenthal Act”).   Both the FDCPA and the Rosenthal Act seek to eliminate abusive debt practices by debt collectors and provide protections for consumer debtors.   

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The Ninth Circuit Permits Cumulative Recovery Under the FDCPA and California’s Rosenthal Act

Posted in Class Actions; Fair Credit Reporting Act; Fair Debt Collection Practices Act; Preemption; State Consumer Protection Laws

The recent Ninth Circuit decision, Gonzalez v. Arrow Financial Services, LLC, — F.3d —, 2011 WL 4430844 (9th Cir Sept. 23, 2011), addresses several issues relating to claims brought under the Fair Debt Collection Practices Act (“FDCPA”) and examines that statute’s interaction with the corresponding California debt collection statute, the Rosenthal Act.

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The FDCPA’s Validation Notice Requirement: The First Communication is the Only Communication

Posted in Fair Debt Collection Practices Act

In the recent Third Circuit decision of Peterson v. Portfolio Recovery Associates, LLC, 10-2824, 2011 WL 2181508 (3d. Cir. June 6, 2011), the court reviewed the event that triggers the running of the one year statute of limitations for a violation of the FDCPA’s validation notice requirement. In the Peterson case, Robert Peterson (“Peterson”) sued Portfolio Recovery Associates, LLC (“PRA”), in the District Court for the District of New Jersey, alleging violations of the federal Fair Debt Collection Practices Act (“FDCPA”). The defendant, PRA, is in the debt collections business.

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Misleading Representation in State Court Pleadings Does Not Violate FDCPA

Posted in Fair Debt Collection Practices Act

According to the Seventh Circuit Court of Appeals, the Fair Debt Collections Practices Act and its protections do not extend to representations or statements in court pleadings. Specifically, in O’Rourke v. Palisades Acquisition XVI, LLC, the court held that a debt collector’s communications to an Illinois state court judge in an action against a debtor to collect a debt are not actionable under the FDCPA. In O’Rourke, the plaintiff claimed that Palisades violated the FDCPA by submitting as part of its complaint an exhibit that purported to be a credit card statement evidencing the debt. Despite looking authentic, it was not a copy of an actual credit card statement. The plaintiff claimed that the exhibit violated the FDCPA because the statement was materially false, deceptive and misleading to the state court judge who was viewing it in the context of granting a default judgment.

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Attempting To Collect a Time Barred Debt Does Not Violate the FDCPA So Long as Litigation Is Not Threatened

Posted in Fair Debt Collection Practices Act

Debt collectors do not violate the Fair Debt Collection Practice Act by attempting to collect a debt that the statute of limitations bars, so long as litigation is not threatened — at least so says the Third Circuit Court of Appeals. In Huetras v. Gallexy Asset Management, the plaintiff claimed that Asset Management Professionals violated the FDCPA by sending him a letter attempting to collect on a time-barred debt. The letter asked plaintiff Huetras to call to resolve his debt issue and stated that if he did not dispute debt within 30-days of receiving the letter it would be assumed valid.

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Fifth Circuit Affirms Dismissal FDCPA Claims

Posted in Class Actions; Fair Debt Collection Practices Act; Preemption

In Castro v. Collecto, Inc., No. 09-50975, 2011 WL 651921 (5th Cir. Feb. 24, 2011), the Fifth Circuit affirmed the dismissal of the plaintiffs’ Fair Debt Collections Practices Act (“FDCPA”) claims, holding that the two year statute of limitations under the Federal Communications Act (“FCA”) did not preempt the four year Texas statue of limitations period for the collection of mobile services debts.

Castro filed suit against the defendants, Collecto, Inc. and U.S. Asset Management, Inc. alleging violations of the FDCPA due to defendants’ attempt to collect an approximately three year old debt owed to Sprint PCS. Castro alleged that the letters sent by the defendants could be interpreted as threatening litigation, despite the fact that the claims were time-barred under the FCA.

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Seventh Circuit Rules That Debtor’s Attorney Does Not Fall Within Definition of Consumer

Posted in Fair Debt Collection Practices Act

Under the Fair Debt Collection Practices Act (FDCPA), the Seventh Circuit ruled that a debt collector may freely communicate with a debtor’s lawyer about a debt owed, regardless of the FDCPA’s prohibition against speaking directly to a debtor about the debt. Tinsley v. Integrity Financial Partners, Inc., Case No. 10-2045.

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Eleventh Circuit Interprets “Bona Fide Error” Defense to the FDCPA

Posted in Fair Debt Collection Practices Act

In deciding a case of first impression for the Court, the Eleventh Circuit recently joined other circuits, including the Eighth and Ninth Circuits, in finding that determining if a debt collector can benefit from the “bona fide error” defense to the Fair Debt Collection Practices Act (“FDCPA”) is a fact-intensive inquiry that requires a case-by-case analysis.

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Eleventh Circuit Recognizes Individual Sale of Item over the Internet as Both a Commercial and a Consumer Transaction

Posted in Fair Debt Collection Practices Act

In a recent case before the Eleventh Circuit (Oppenheim v. I.C. System, Inc.), the court upheld a jury award of $1,000 in statutory damages and $20,986.21 in attorneys fees and costs against the defendant – a debt collector hired by PayPal to collect monies owed by plaintiff pursuant to PayPal’s contract for services.

Plaintiff used PayPal to process payment for the sale of his laptop to another party over the Internet. After PayPal deposited the payment amount into plaintiff’s personal checking account, it was discovered that the payment was fraudulent. Pursuant to the User Agreement between PayPal and plaintiff, plaintiff assumed the risk for any bad payments. PayPal attempted to exercise its contractual right to reverse the transaction. When plaintiff refused to repay the funds, PayPal hired the defendant, I.C. System, Inc., to collect. Later, plaintiff sued I.C. System, Inc. under the Fair Debt Collection Practices Act (FDCPA) and the Florida Consumer Collection Practices Act (FCCPA) for alleged illegal debt collection practices.

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Is Initiating a Non-Judicial Foreclosure “Debt Collection” Under the FDCPA?

Posted in Fair Debt Collection Practices Act

In a recent decision (Maynard v. Cannon), the Tenth Circuit acknowledged, but declined to take a position on, the debate as to whether a non-judicial foreclosure constitutes "debt collection" under the Fair Debt Collection Practices Act (FDCPA).

A non-judicial foreclosure can be initiated in certain jurisdictions by filing a notice of default with the applicable county clerk. A non-judicial foreclosure is different from a judicial foreclosure in that a non-judicial foreclosure does not preserve the right to a deficiency judgment. In comparison, a judicial foreclosure allows for a post-sale judgment for any deficiency in the loan amount that is not covered by the sale. However, in the event of a non-judicial foreclosure sale, any deficiency can only be sought by a separate lawsuit for breach of contract.

In Maynard, a homeowner sued a law firm to which the deed of trust was transferred for attempting to foreclose on her property after she stopped making her mortgage payments. The law firm initiated a non-judicial foreclosure and informed the homeowner of the foreclosure proceedings by mail with what the court deemed to be the proper FDCPA notice. Additionally, it responded to the homeowner’s written dispute of the debt, providing her a copy of the deed of trust showing the principal amount owed, confirming her identity as the proper person against whom the claim was being made, and providing the total amount of the claim.

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FDCPA Claim Cannot Be Based on Proof of Claim

Posted in Class Actions; Fair Debt Collection Practices Act

Lamont and Melissa Simmons filed for bankruptcy protection in 2007. Roundup Funding filed a proof of claim saying the Simmons owed $2039.21. The Simmons responded saying we owe you money, but not that much. The judge agreed and reduced the claim to $1100. 

The Simmons then sued, seeking class certification, contending Roundup violated the Fair Debt Collection Practices Act  by misrepresenting what they owed. In a case decided Tuesday, the U.S. Court of Appeals for the Second Circuit ruled the Simmons have no claim. While the FDCPA bars misrepresentations of the amount of debt, the court ruled it does not apply in this case.  

The FDCPA was designed to eliminate abusive practices in the debt collection industry. "There is no need to protect debtors who are already under the protection of the bankruptcy court." The purpose of protecting unsophisticated consumers is "not implicated when a debtor is instead protected by the court system and its officers." For that reason, the Simmons could not predicate their FDCPA claim based on a creditor’s filing in the bankruptcy court.

FDCPA Fee-Shifting Applies To Appellate Proceedings, Tenth Circuit Holds

Posted in Fair Debt Collection Practices Act

In Anchondo v. Anderson, Crenshaw & Associates, L.L.C, — F.3d —, 2010 WL 3261155 (10th Cir. Aug. 16, 2010), the Tenth Circuit held that, like that of the Truth in Lending Act (TILA), the Fair Debt Collection Practices Act’s (FDCPA) fee-shifting provision encompasses appellate actions.

Anchondo was lead plaintiff in a class action against Anderson for claims under the FDCPA. After the parties agreed to a settlement in favor of Anchondo, the district court awarded Anchondo $63,333.52 in fees and costs. Anderson appealed the award of fees. Finding no abuse of discretion and affirming the reasonableness of the fees award, the Tenth Circuit held that the district court properly applied the lodestar method, and had conducted an appropriate review of Anchondo’s attorneys’ billing records. Then, citing to Gallegos v. Stokes, 593 F.2d 372, 376 (10th Cir. 1979), the Tenth Circuit granted Anchondo’s request for fees expended in defending the appeal, holding that because “the operative fee-shifting provisions of the [TILA and FDCPA] are identical…plaintiff is statutorily entitled to fees and costs for this appeal.”

11th Circuit Affirms Drastically Reduced FDCPA Attorneys’ Fee Award

Posted in Fair Debt Collection Practices Act

In a decision that will affect some attorneys’ willingness to prosecute Fair Debt Collection Practices Act ("FDCPA") claims, the Eleventh Circuit recently affirmed a drastic reduction in attorneys’ fees in a successful FDCPA case. In Hepsen v. J.C. Christensen & Assocs., Inc., No. 10-12231, 2010 WL 3329836 (11th Cir. Aug. 25, 2010), the court affirmed a magistrate judge’s decision to cut the plaintiff’s attorneys requested fees from $54,000 to $22,000.

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Seventh Circuit Says No Express Demand for Repayment Required For A Communication To Be In Connection With Collecting A Debt

Posted in Fair Debt Collection Practices Act

In the recently-decided Gburek v. Litton Loan Servicing LP, the Seventh Circuit had occasion to add color to what communications will be deemed “in connection with the collection of any debt” under the Fair Debt Collection Practices Act (FDCPA). Gburek was in default on a mortgage loan serviced by Litton. In December 2007, she received two letters relating to her mortgage loan. The first, from Litton, offered Gburek the opportunity to discuss “foreclosure alternatives” and requested certain financial information from her. The second was from Titanium Solutions, a company that partners with mortgage servicers such as Litton to facilitate communication between servicers and homeowners on the brink of foreclosure. The Titanium letter indicated that it was being sent at the request of Litton. It similarly sought certain financial information from Gburek so that it could work with her to avoid continuing arrearages on her mortgage and avoid foreclosure. Gburek responded to the letters by filing a complaint against Litton for violations of the FDCPA. The district court dismissed the complaint, concluding that the letters were not sent “in connection with the collection of” Gburek’s debt because they did not expressly demand payment of Gburek’s debt.

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Fifth Circuit Affirms Dismissal of Truth in Lending Act and Fair Debt Collection Practices Act Claims Under Res Judicata Doctrine

Posted in Fair Debt Collection Practices Act; Truth in Lending Act

In Hargrove v. Barclays Capital Real Estate Inc., Slip Copy, 2010 WL 2836167 (5th Cir. July 20, 2010) (per curiam), the Fifth Circuit recently affirmed a Southern District of Texas opinion in favor of a loan servicer in a lawsuit brought by pro se mortgagors who sought to quiet title on their property. In their complaint, the mortgagors asserted that as a result of the defendants’ wrongful actions they were facing the wrongful foreclosure on their home. The mortgagors raised state and federal claims, including a claim that the defendants violated the Truth in Lending Act and the Fair Debt Collection Practices Act.

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Supreme Court Clarifies Bona Fide Error Defense

Posted in Fair Debt Collection Practices Act

The United States Supreme Court has resolved a circuit split concerning the “bona fide error” defense found in the Fair Debt Collection Practices Act (“FDCPA”). While confirming the old axiom “ignorance of the law is no excuse,” the Supreme Court ruled that the FDCPA’s bona fide error defense cannot be used to assert errors of law. In Jerman v. Carlisle, McNellie, Rini, Kramer and Ulrich LPA, No. 08-1200 (United States Supreme Court 2010), here, the respondent law firm filed suit in Ohio state court to foreclose on a mortgage of real property owned by the petitioner Jerman. The complaint included a notice that the law firm would assume that the debt was valid unless Jerman disputed it in writing. Jerman disputed the debt, the mortgage company acknowledged that she had paid in full, and the law firm dropped the suit. 

Jerman then sued the law firm claiming its requirement that she dispute the debt in writing violated the FDCPA, which contains no such requirement. The law firm defended stating that a debt collector is not liable under the FDCPA if it can show “the violation was not intentional and resulted from a bona fide error notwithstanding the maintenance of the procedures reasonably adopted to avoid any such error.” 15 U.S.C. § 1692(k)(c). Courts have long agreed that the bona fide error defense applies to clerical and factual errors. For example, a collector who calls a debtor after 9:00 p.m. (prohibited), could defend on the ground that his computer mistakenly showed that the debtor was in an earlier time zone. These kind of factual mistakes have long been considered covered by the defense. However, Courts disagreed on whether one could defend a FDCPA claim citing legal error.  

Writing for the Court, Justice Sotomayor concluded in a 7-2 opinion that the bona fide error defense does not cover a violation which results from a debt collector’s incorrect interpretation of the law. The opinion is predicated on existing case law, legislative history, and the words of the statute. First, the Court acknowledged that for more than 150 years it has recognized the “common maxim, familiar to all minds, that ignorance of the law will not excuse any person.” Given that, whenever Congress intends to provide a mistake – of – law defense, it does so explicitly. According to the Court, that was not done here. The Court also found it significant that the defense requires a debt collector to maintain “procedures reasonably adopted to avoid any such error.” These procedures are clearly to avoid clerical and factual mistakes, not mistakes in legal interpretation.

The Court did not address whether the bona fide error defense could still apply to a violation that results from a misinterpretation of some state law or a federal law other than FDCPA. For example, the FDCPA requires that no one threaten to take an action that is not legally permitted. Suppose that the debt collector misinterprets a state law covering garnishments or dishonored checks and advises action that the state law does not permit. It remains an open question as to whether one can defend an FDCPA case by relying on that kind of legal misunderstanding. 

Justice Kennedy’s dissent notes that lawyers will now be subject to FDCPA lawsuits for filing cases which implicate statutory provisions which have not been interpreted in a definitive way. They will be liable for honest, unintentional technical legal errors which cause the debtor no harm. According to Justice Kennedy, lawyers will be challenged for offering interpretations of the FDCPA that are permissible if not yet settled. 

Federal Rule 11 allows attorneys to pursue claims that “are warranted by existing law or by a nonfrivolous argument for extending, modifying, or reversing existing law.” In the absence of a bona fide error defense, debt collector attorneys cannot seek a good faith extension, modification or reversal of existing law without risking FDCPA liability. Thus, in the context of the FDCPA, an attorney better be right on his interpretation of the law.

Eleventh Circuit Interprets the FDCPA and Florida’s Consumer Collection Practices Act

Posted in Fair Debt Collection Practices Act

The Eleventh Circuit Court of Appeals recently issued an opinion involving the Fair Debt Collection Practices Act (“FDCPA”) (15 U.S.C. §§ 1692-1692p) — LeBlanc v. Unifund CCR Partners. The Eleventh Circuit affirmed the district court’s holding that a violation of Florida’s Consumer Collection Practices Act (“FCCPA”) (Fla. Stat. Chapter 559) may support a federal cause of action under the FDCPA. The court, however, limited its decision by noting that not all violations of state law constitute per se violations of the FDCPA because “the conduct or communication at issue must also violate the relevant provision of the FDCPA.”

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Seventh Circuit Affirms Summary Judgment in FDCPA Action, Criticizes Survey Evidence, and Suggests District Courts Appoint Neutral Survey Experts

Posted in Fair Debt Collection Practices Act

The Seventh Circuit Court of Appeals recently issued an opinion in two related class action suits involving the Fair Debt Collection Practices Act (FDCPA) (15 U.S.C. §§ 1692-1692p) – DeKoven v. Plaza Assoc. and Kubert v. Aid Assoc. Plaintiffs complain about “dunning letters” sent to them by debt collectors. The letters state in relevant part: (1) that the debt collectors are authorized to offer the debtor the opportunity to settle the account for 65% of the balance due and that the offer is valid for a period of 35 days, and (2) if the debtor disputes the validity of the debt, the debtor may provide “satisfactory proof” that the account is in error. Plaintiffs claim that the statement that “the offer is valid for 35 days” would be understood by many consumers to mean that it is their last chance to settle, i.e., that it is final offer. 

As to the second statement, Plaintiffs claim that it is misleading because it implies that to “dispute” a claim, a debtor must furnish “proof” which is not required under the FDCPA. The district court granted summary judgment to the Defendants after having rejected the survey evidence of Plaintiffs and the Seventh Circuit affirmed. Specifically, the “survey evidence” was confusing, unclear and in some instances, did not have enough persons in the control group from which a reliable extrapolation could be made. The Seventh Circuit reiterated the “vital” importance of control groups in surveys to determine whether a debt collector is confusing debtors and noted that FDCPA suits “repeatedly come to grief” due to flaws in the surveys conducted by plaintiff’s experts. Therefore, the Seventh Circuit suggested that district courts consider exercising their authority to appoint a neutral expert to conduct FDCPA surveys, but also stated that it was not suggesting that defendants should be made to contribute to the cost of such a survey.

Exercise Care When Suing Debtors During the FDCPA Validation Period

Posted in Fair Debt Collection Practices Act

Filing a collection lawsuit during the 30-day debt validation period can get a collector in hot water unless he is really careful. The United States Court of Appeals for the Second Circuit recently decided a case where Citibank hired a law firm to collect Janet Ellis’s alleged credit card debt. The law firm, Solomon & Solomon, promptly sent the FDCPA required notice advising her of the debt and informing her that she had 30 days in which to dispute its validity. Otherwise the firm would assume the debt was valid. So far, so good.

The Fair Debt Collection Practices Act requires that within five days of its initial communication with a consumer, a debt collector must send a written “validation notice” setting forth the consumer’s right to dispute the debt. The consumer then has 30 days in which to send a notice to the debt collector that he disputes. During this 30-day period, the debt collector generally is free to continue collection activities so long as they do not “overshadow” or are not “inconsistent” with the disclosures in the validation notice.

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Seventh Circuit Affirms District Court’s Reduced Fee Award in FDCPA Case

Posted in Fair Debt Collection Practices Act

Robert Duff began representing James and Christy Gastineau approximately three years after they filed suit in the Southern District of Indiana raising Fair Debt Collection Practices Act (“FDCPA”) claims. Duff was the third attorney to represent the Gastineaus in the case. Although Duff claimed that he had thirteen years of litigation and consumer law experience, his only other FDCPA case resulted in a default judgment. In the Gastineaus’ case, Duff’s representation began after substantial discovery and motion practice had already been completed. Nonetheless, Duff successfully negotiated a $45,000 settlement on the first scheduled day of trial. Duff requested a fee award in excess of $140,000, based in part on his hourly rate of $250 per hour. Citing Duff’s lack of experience and late entry into the case, the District Court reduced Duff’s hourly rate to $150 per hour and cut the number of hours he was allowed to recover. Duff appealed.

The Seventh Circuit observed that the calculation of attorney’s fees is driven by the ”lodestar method,” which is simply the mutliplication of a reasonable hourly rate by the number of hours reasonably expended by the attorney. Further, the Seventh Circuit noted that the federal district court’s have the discretion to adjust the result of the lodestar method based on factors such as the complexity of the legal issues, the degree of success, and the public interest advanced by the litigation.

In affirming the District Court, the Seventh Circuit noted that, particularly because of Duff’s late entry into the proceedings, the case “should have been a relatively straightforward FDCPA action.” Further, the Seventh Circuit held that the District Court did not commit clear error when it concluded that a substantial portion of the hours Duff billed on the case — over 500 total — were for learing the law. In closing, the Seventh Circuit found that “[t]his is clearly the case of an experienced district judge that considered the various factors in setting a reasonable attorney’s fee and provided a sufficient explanation.” Based on this, the Seventh Circuit found no abuse of discretion.

Ninth Circuit Interprets the FDCPA

Posted in Fair Debt Collection Practices Act

In Donohue v. Quick Collect, Inc., Case No. 09-35183 (9th Cir. Jan. 13, 2010), the Ninth Circuit interpreted two sections of the Fair Debt Collection Practices Act (“FDCPA”) and held that a collections agency did not violate the FDCPA because the original payment terms between the appellant and her dental practice did not constitute a forbearance agreement under Washington State law. Additionally, the court held that the collections agency did not violate the FDCPA when it mislabeled the interest owed on the debt. The court found that the overall amount owed by the appellant was correct and, therefore, the mislabeled interest was not “materially false.”

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Second Circuit: Lawsuit During FDCPA Validation Period Overshadows Notice

Posted in Fair Debt Collection Practices Act

A recent case out of Connecticut waves a yellow flag at debt collectors who file lawsuits within 30 days of sending a consumer a validation notice under the Fair Debt Collections Practices Act (“FDCPA”). On January 13, 2010, the Second Circuit Court of Appeals held that a law firm and two of its lawyers violated the FDCPA, 15 U.S.C. § 1692 et. seq., when it filed suit against a debtor during the 30-day validation period without providing additional explanation to the debtor about how the lawsuit affected the notice. Ellis v. Solomon and Solomon, P.C., et. al., No. 09-1247-cv (2d Cir. Jan. 13, 2010).

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Supreme Court Watch: Jerman v. Carlisle

Posted in Fair Debt Collection Practices Act

On January 13, 2010, the Supreme Court heard arguments in Jerman v. Carlisle, McNellie, Rini, Kramer & Ulrich LPA, a case that will have a far reaching impact on the bona fide error defense in the Fair Debt Collection Practices Act (“FDCPA”), 15 U.S.C. § 1692 – 92p, as well as attorneys’ obligations while collecting debts.

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